Shipping policy
Shipping Policy
We offer shipping within Germany and selected EU countries.
Shipping Areas
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Germany
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European Union (selected countries)
Processing Time
Orders are processed and shipped within 1–3 business days.
Please note that delays may occur during periods of high demand or promotional campaigns.
Delivery Time
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Germany: 2–5 business days
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EU: 5–10 business days
Note: International shipments may be subject to delays due to customs clearance.
Shipping Costs
Germany:
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Standard shipping: XX €
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Free shipping on orders over 99 €
EU:
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Shipping fee: XX €
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Free shipping on orders over 199 €
Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information.
Customs & Import Duties
For deliveries outside Germany, additional customs duties or import taxes may apply.
These charges are the responsibility of the customer.
Pre-orders
Items marked as pre-order may have extended delivery times.
The estimated shipping time will be indicated on the respective product page.
If an order contains both in-stock items and pre-order items, the shipment may be fulfilled together.
Important Notes
Please ensure that your shipping address is correct.
We are not responsible for lost shipments due to incorrect address information.